Episode 1 : Where it all began!

Customers walk in today knowing more about the car than we did on our first day. Some of them are even paying someone just so they don’t have to deal with a salesperson.

In Episode 1, Hank and I talk about what changed after COVID, why the old moves aren’t working, and how salespeople earn trust back, one customer at a time.

Whether you’ve been on the floor 30 days or 30 years, this one’s for you.

👇 Watch it, then tell us in the comments:
What’s the biggest change you’ve seen in customers since you started selling?

Your answers help us decide what to cover next.

Now go sell a car.
— Mark & Hank